Privacy Policy

Effective Date: May 31, 2026

At Scentualist Candle Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website.

Information We Collect

When you visit our website, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing information

  • Phone number (if provided)

  • Order and purchase history

  • Information submitted through contact forms or newsletter sign-ups

We may also collect certain non-personal information automatically, including:

  • Browser type

  • Device information

  • IP address

  • Website usage data

  • Cookies and analytics information

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and confirmations

  • Respond to inquiries

  • Improve our website and customer experience

  • Send marketing emails and promotions (only if you choose to subscribe)

Email Marketing

If you subscribe to our newsletter, we may send occasional emails regarding new products, promotions, wellness content, and company updates. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance site performance. You may disable cookies through your browser settings if preferred.

Third-Party Services

We may use trusted third-party providers to operate our website and process transactions, including payment processors, email marketing services, and website analytics providers. These providers only receive the information necessary to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Delete your personal information

  • Unsubscribe from marketing communications

To make a request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us at:

Scentualist Candle Company
Email: shop@scentualistcandleco.com
Website: www.scentualistcandleco.com

Thank you for trusting Scentualist Candle Company.