Terms of Service

Effective Date: June 2026

Welcome to Scentualist Candle Company. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Information

Scentualist Candle Company provides handcrafted candles, wax melts, car diffusers, home fragrance products, and related merchandise. By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. Because our products are handmade, slight variations in color, appearance, and fragrance may occur.

We reserve the right to modify or discontinue products at any time without notice.

3. Orders & Payments

All prices are listed in U.S. Dollars (USD).

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method submitted.

  • Scentualist Candle Company may refuse or cancel any order at our discretion.

4. Shipping

Orders are processed within the timeframe stated on our website.

Once an order has been shipped, Scentualist Candle Company is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.

5. Returns & Refunds

Due to the nature of our products, all sales are final unless an item arrives damaged or defective.

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the damaged item

  • Photos of the shipping package

Approved claims may receive a replacement, store credit, or refund at our discretion.

6. Candle & Home Fragrance Safety

By purchasing our products, you agree to follow all safety instructions provided with the product.

Scentualist Candle Company is not responsible for damage, injury, or loss resulting from improper use of our products.

Candle Safety Guidelines

  • Never leave a burning candle unattended.

  • Keep away from children and pets.

  • Burn candles on a heat-resistant surface.

  • Keep candles away from flammable materials.

  • Trim wicks to 1/4 inch before each use.

  • Discontinue use when 1/2 inch of wax remains.

7. Intellectual Property

All content on this website, including logos, product names, photographs, graphics, text, and designs, is the property of Scentualist Candle Company and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Scentualist Candle Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting to the website.

11. Contact Information

For questions regarding these Terms of Service, please contact us at:

Scentualist Candle Company
Email: [Insert Business Email]
Website: [Insert Website URL]

Thank you for supporting Scentualist Candle Company.